Find answers to the most common questions about the apartment, booking, and your stay. Still have a question? We reply within 2 hours.
When you book, 50% of the total amount is charged immediately by card to secure your reservation. The remaining 50% is collected on arrival — you can pay by card or cash. No hidden fees, no surprises.
You can cancel free of charge more than 7 days before your check-in date. If you cancel within 7 days of check-in, a penalty of 50% of the total booking amount applies. We recommend booking travel insurance if your plans might change.
You can book directly on this website by selecting your dates and completing the secure checkout. Booking directly means no platform fees and a direct line to us for any questions. We respond to all enquiries within 2 hours.